POLICIES & CONSIDERATIONS

Please review before your scheduled appointment

  • If it is necessary to reschedule or cancel your appointment, please provide a minimum of 24 hour notice to avoid being charged 50% of the service price. No shows will be charged full service price. Thank you for respecting the skin therapist's time.

  • Payment is due at the time of your treatment or consultation.  Payment for product orders is due PRIOR to picking up products.  Payment for shipped products is due on receipt of invoice.

  • PLEASE BE ON TIME.  Arriving late may limit the time of the treatment. As a courtesy, please contact the skin therapist if you are running late.

  • Please reschedule your appt if you are SICK or someone in your household has a contagious illness such as the flu or stomach bug. You will not be penalized for short notice cancellations due to illness unless it occurs on a frequent basis.

  • If you are not satisfied with a skin care product, your skin therapist will be happy to exchange it within 7 days of purchase. If product has not been opened exchanges can be made up to 6 weeks after purchase.   Makeup cannot be exchanged or returned once opened.

  • CELL PHONES ARE NOT PERMITTED DURING CONSULTATION OR TREATMENT TIME. Unless you are a guest of the client, please silence your cell phones when entering the treatment room.

  • To prevent errors, product orders must be texted or emailed and must include the exact names of each product including percentages of actives, shades and colors of makeup.

  • Please allow a minimum of 48 hours for product orders to be mailed or picked up at ASCT.  It is the client's responsibility to order products before they run out.

  • Due to liability issues, children under the age of 7 are not permitted in the treatment room or the reception area unless accompanied by an adult other than the client. If your child is 7 or older but cannot remain quiet during treatment/consultation time please find appropriate child care.

  • Please disclose any medical conditions and/or prescribed medications, pregnancies, sun exposure, diet changes, etc. before every treatment as there may be contraindications. 

  • Facial treatments will not be performed on anyone exhibiting signs of cold sores, cold/flu symptoms, sties, conjunctivitis or staph infection. Please reschedule your appointment at least 10 days from the first symptoms.

  • Clients are advised to avoid tanning beds and will not receive exfoliating treatments if their skin displays signs of sun or windburn.

  • Please do not wax 3-4 days prior to or after a facial appointment.

  • Clients must discontinue using products containing prescription strength Retin A, retinoids, etc. for at least 2 weeks before a professional treatment.  Accutane users must wait 5-6 months before having a chemical exfoliation or using actives at home.

  • Clients receiving Botox and fillers must wait 10 days post injections for facial services.

  • Cosmetic surgery and laser clients please wait 7 weeks post op for facial services.

  • Reactions are rare but can happen depending on the client's sensitivity, new or adjusted medications, change in diet, contact with cleaning products, etc. A cold compress, topical hydrocortisone cream and Benadryl can help relieve irritation. If symptoms persist, please consult your physician.

  • Please schedule facial treatments a minimum of 2 weeks prior to traveling to warm, tropical climates.  Certain facial treatments will increase your chances of sunburn. 

  • ASCT has a 90% success rate for clients who are 100% committed to the program.  However, we cannot guarantee results. 

  • For your convenience, Aylin Skin Care accepts cash, check, Discover, MasterCard and Visa.

  • Prices and service offerings are subject to change without notice.

©2018 AYLIN SKIN CARE THERAPY & ACNE CLINIC   |   CAYLIN20@GMAIL.COM

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